Casino365's Terms and Conditions —
Know It, Understand It, Play Safe

These Terms and Conditions of Casino365 apply to all services across the entire platform, including the game lobby, promotions, deposits, withdrawals, VIP program, and customer support. Casino365 reserves the right to update these Terms at any time, and a notice will be posted on the site following any changes.

Together with these Terms, Casino365's Privacy Policy and Responsible Gaming Policyalso apply. Together, these documents form the complete legal framework governing the use of Casino365.

When registering at Casino365, you are required to provide accurate and complete personal information. Opening an account with false information is a direct violation of Casino365's rules and may result in account termination.

• Each individual may only open one account at Casino365. One Account You may open one. Multiple accounts are strictly prohibited.
• The name and details provided during registration will be verified at the time of payment.
• Casino365 may request additional documents for identity verification at any time.
• You are solely responsible for keeping your Casino365 account password completely confidential.
• Using another person's account or transferring an account to another person is strictly prohibited.

Once registration is complete, Casino365 will send a verification email. Some features may be limited until your email is verified. As part of the KYC (Know Your Customer) process, Casino365 may request your national ID or other documents.

Minimum age to participate at Casino365 18 Years. Any person under the age of 18 found using Casino365 will have their account immediately closed and all transactions will be deemed void.

The following individuals are ineligible to participate at Casino365:

• Any individual under the age of 18
• Residents of any country or region where online gaming is prohibited by law
• Individuals previously banned by Casino365
• Individuals who have enrolled in a self-exclusion program

All deposit and withdrawal transactions at Casino365 are governed by the rules set out below.

• Deposits at Casino365 must be made from your own account only. Third-party payments are not accepted.
• Withdrawals must always be made using the same method as the original deposit.
• Casino365 reserves the right to temporarily hold any suspicious transaction pending investigation.
• If you have an active bonus, wagering requirements must be met before a withdrawal can be made.
• If Casino365 suspects money laundering or any illegal financial activity, it is obligated to report this to the relevant authorities.

All bonus and promotion offers at Casino365 are subject to specific terms and conditions. Accepting a bonus means you have agreed to all the terms associated with that bonus.

• Each bonus offer has its own Wagering Requirement that must be met before a withdrawal can be processed.
• The welcome bonus applies to your first deposit at Casino365 only.
• Any attempt to claim bonuses using multiple accounts or false information will result in all bonuses and winnings being forfeited.
• Casino365 reserves the right to modify or cancel any promotion at any time.
• Wagering requirements may also apply to winnings from free spins.
• Any unused bonus will be automatically cancelled upon expiry.

All games at Casino365 use internationally certified RNG (Random Number Generator) technology. Every game outcome is completely random and not predetermined. Casino365 never interferes with game results.

• Each game has its own rules, which can be viewed before the game begins.
• If a game result is voided due to a technical error, Casino365 will refund the amount wagered.
• In live games, the dealer's decision is final.
• If your internet connection drops during a game, Casino365 will resume from the last saved state.
• Casino365 reserves the right to void all transactions in any game where a software bug is found.

The RTP (Return to Player) rate for all games at Casino365 is publicly available. Contact the Casino365 support team if you want to know the RTP for any specific game.

The following activities are strictly prohibited at Casino365. Any breach of these rules will result in immediate account closure and all balances may be forfeited.

• Multiple Accounts — Holding multiple Casino365 accounts under the same person is strictly prohibited.
• Bonus Abuse — Exploiting system vulnerabilities to obtain bonuses unfairly.
• Fraud & Cheating — Any form of fraudulent activity.
• Hacking and Cyber Attacks — Attempting unauthorized access to Casino365's systems.
• Money Laundering — Using Casino365 for money laundering purposes.
• Third-Party Payments — Making deposits or withdrawals from another person's account.
• Use of Bots — Using automated software or bots to play games.
• Collusion — Multiple players colluding to cause harm to other players.

Casino365 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Violation of any clause of the terms and conditions.
• Registering with false or incomplete information.
• Engaging in any prohibited activity.
• KYC verification has not been completed.
• By order of a court or regulatory authority.

You may also close your account at any time by contacting Casino365 support. You will be given the opportunity to withdraw any valid balance before closure — unless the account is being closed due to a rule violation.

Casino365 believes in responsible gaming. We want every member to enjoy gaming as entertainment, not let it become an addiction. Casino365 is committed to protecting the mental and financial well-being of all its members.

• At Casino365 Deposit Limit You can set limits on a daily, weekly, or monthly basis.
• Self-Exclusion You can temporarily close your account for a set period of time at your convenience.
• Reality Check — A feature that reminds you how long you have been playing in a single session.
• If you're experiencing gaming-related issues, the Casino365 support team can provide information on professional help.

To learn more about Responsible Gaming, visit our Responsible Gaming Page page.

Casino365 treats the protection of your personal information as its highest priority. All information provided during registration is held by Casino365 in accordance with its Privacy Policy in accordance with its policies.

• Casino365 never sells your personal information to third parties.
• All data is secured through SSL encryption.
• Casino365 may share information only when required by law or for security purposes.
• You may request to view or delete your stored information at any time.

Casino365 seeks to resolve any disputes with members amicably. If you have a complaint, please contact the Casino365 support team in the first instance.

• After a complaint is submitted, Casino365 typically 7 business days will respond within.
• Complex cases may take longer to resolve, but Casino365 will keep you updated on the progress.
• If a matter is not resolved through Casino365 support, a complaint may be submitted to the licensing authority.
• In any dispute regarding game outcomes, Casino365's server logs shall serve as the definitive evidence.

Casino365 reserves the right to update or modify these Terms and Conditions at any time. For significant changes, Casino365 will post a notice on the website and may notify you via your registered email.

• Continuing to use Casino365 after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• Casino365 will always display the date of the latest update at the top of the page.

If you have any questions about these Terms, the Casino365 support team is always ready to help.